We back our products
The Universal Shower Base Pty Ltd (ACN 130 592 086) (hereinafter referred to as “Universal Shower Base”) provides a limited warranty on all product components manufactured and distributed by Universal Shower Base.
Subject to the conditions and limitations set out below, Universal Shower Base warrants to the original purchaser that product components manufactured and distributed by Universal Shower Base:
Universal Shower Base will at its option rectify or replace without charge to the customer, damage or faults on products or parts agreed at Universal Shower Base’s discretion to be caused by an error in manufacture. If the product is no longer produced, Universal Shower Base may supply an equivalent replacement product, or if this is not possible, then repay the original invoiced price to the purchaser.
Replaced products or product components become Universal Shower Base’s property.
The labour for the replacement of products or product components to which this warranty applies will be supplied by Universal Shower Base or a relevant supplier engaged by Universal Shower Base.
This warranty is only to the original purchaser of the product or to the first consumer for whom the product has been installed by a contractor. This warranty is not transferrable to any other subsequent owner of the product.
For the avoidance of doubt, Universal Shower Base does not warrant the installation of its products or product components, notwithstanding that the products or product components may have been installed in accordance with the instructions provided.
Universal Shower Base will not be liable for the dismantling at site, return or reassembly at site of the product or to any structure to which it is affixed.
Repairs or replacements under this warranty do not extend the warranty period and do not initiate a new warranty period and the warranty period for any replacement parts ends together with the warranty for the entire product.
Universal Shower Base will not be responsible for consequential damages (such as loss of use), inconvenience, loss or damage to personal property, whether direct or economic, and whether arising in contract or tort. Under this warranty, Universal Shower Base’s responsibility shall not exceed the purchase price of the component or its replacement and installation thereof.
No other express warranty or representation has been made or will be made on behalf of Universal Shower Base with respect to its hardware components. No representative of Universal Shower Base or its distributors or resellers are authorised to make any changes to this warranty contract.
The benefits to the purchaser given by this warranty are in addition to all rights and remedies conveyed by the Competition and Consumer Act 2010 (Cth) and any other statutory rights to which the purchaser may already be entitled, and this warranty does not exclude, restrict or modify any such rights or remedies implied by law.